We offer free shipping within Australia. We do not ship internationally at this time.

We want you to love your purchase, but if you want to return it, you have 14 days from the delivery date to do so. All costs associated with returning products are your responsibility. If your products are post stamped outside the 14 day return window, or the item received is not in new condition, we reserve the right to refuse the return.

1. IN GENERAL

Access to and use of this Website and the products and services available through this Website (collectively, the "Services") are subject to the following terms, conditions and notices (the "Terms of Service"). By using the Services, you are agreeing to all of the Terms of Service, which may be updated by us from time to time without notice. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website without notice.

2. PRIVACY POLICY

These Terms of Service incorporate our privacy policy, which sets out how we will use your information, can be found here. By using this Website, you consent to the processing of information as described therein and warrant that all data provided by you is accurate.

3. PROHIBITIONS

You must not misuse this Website. You will not: commit or encourage a criminal offence; transmit or distribute a virus, trojan, worm, logic bomb or post any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.

4. INTELLECTUAL PROPERTY, SOFTWARE AND CONTENT

The intellectual property rights in all software and content, including the Motus Bags brand and all other trade marks, trade names and logos made available to you on or through this Website remain the property of Motus Bags and its related bodies corporate (as defined in the Corporations Act 2001 (Cth)) (“MOTUS BAGS”) or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by Motus Bags and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, duplicate, copy, sell, distribute or otherwise reproduce or exploit, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.

5. DISCLAIMER OF LIABILITY

The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy and may differ slightly to the actual product. Unless expressly stated to the contrary to the fullest extent permitted by law Motus Bags and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect Motus Bag's liability for death or personal injury arising from its negligence, nor for fraudulent misrepresentation, or any other liability which cannot be excluded or limited under applicable law.Motus Bags recommends using their bags as backpacks when using stairs, steps or similar uneven surfaces and does not take any responsibility for any injury or otherwise resulting from improper use against this recommendation. Motus bags recommends carrying the bag from the harness straps or from the padded handle to avoid damage of the trolley component of the bag and will not take responsibility for damage of the trolley handle resulting from improper use of the product.

7. LINKING TO THIS WEBSITE

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.You must not establish a link from any website that is not owned by you.This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. We reserve the right to withdraw linking permission without notice.

8. LINKS FROM THIS WEBSITE

If we link to other websites, we take no responsibility for the content of, and make no representations as to the accuracy of any third party websites we make link to from this Website.

9. INDEMNITY

You agree to indemnify, defend and hold harmless Motus Bags, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use of this Website, the products displayed herein or your breach of these Terms of Service.

10. VARIATION

Motus Bags shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services, products, its features and/or any page of this Website.

11. COMPLAINTS

We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise: please let our customer service team know if you have any complaints or comments by emailing us at team@mymotus.com.au

12. WAIVER

If you breach these conditions, failure by us to take action will not constitute a waiver of our rights and remedies arising from that breach and we reserve our entitlement to enforce our rights and remedies in relation to that breach or any other situation where you commit a breach of these Terms of Service. Any waiver of any provision of the Terms of Service will be effective only if it is in writing and executed by Motus Bags.

13. GOVERNING LAW AND JURISDICTION

These Terms of Service are to be construed in accordance with the laws of Victoria, Australia and in the event of any dispute or claim associated with these Terms of Service, that dispute or claim shall be subject to the exclusive jurisdiction of Victoria, Australia.

14. SEVERABILITY

Any provision in these Terms of Service which is invalid or unenforceable in any jurisdiction is to be read down for the purpose of that jurisdiction, if possible, so as to be valid and enforceable, and otherwise must be severed to the extent of the invalidity or unenforceability, without affecting the remaining provisions of these Terms of Service or affecting the validity or enforceability of that provision in any other jurisdiction.

15. ENTIRE AGREEMENT

The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and Motus Bags.

Motus bags is strongly committed to protecting your privacy while interacting with our content, products and services. 

The purpose of this Privacy Policy is to tell you what kind of information we may gather about you when you visit our site, how we may use that information, whether we disclose it to anyone, and the choices you have regarding our use of, and your ability to correct this information. Our policy allows you to choose what kind and how much information you provide to us and to control how we use whatever information you give us. Our goal is to provide you with a satisfying experience while allowing you to control your privacy and to give you a means to voice any questions or concerns you may have.

This policy applies only to Motus bags and not to other companies' or organisations' websites to which Motus Bags is linked.

Collection of information

You could be asked to provide information such as your name, email address or information about what you like and do not like. It is entirely your choice whether to respond to these questions or not.

Motus collects two types of information. The first type is anonymous information. For instance, we may collect information to tell us that five thousand people visit this Privacy Policy today, but we do not know their names, where they live or their date of birth - they are 'anonymous' to us.

The second type of information that Motus Bags collects is personal information. Motus Bags will collect personal information that lets us know the specifics of who you are such as your name, email address, or postal address, when you provide it to us. With this information, Motus Bags can provide a variety of personalised and enhanced services that are not available to anonymous users. We hope that you will find it beneficial to provide individually identifiable information about yourself to us because it will make our services more valuable to you.

Sometimes, we may specifically ask for personal information about you when you sign up. Certain information may be required, such as your name, age, internet address or screen name, billing address, type of computer, credit card number, in order to provide that service or product to you. This information may also be used to inform you of additional products and services which may interest you. You can choose not to receive such information when you are undertaking product or service registration on our website. We may also ask about your interests, but it is your choice whether to respond.

How much of your personal information that you choose to disclose to Motus Bags is completely up to you. The only way we know something about you personally is if you provide it to us, for example when you take part in a discussion forum or enter one of the competitions on our websites.

Use of anonymous information

Motus Bags automatically gathers anonymous information to monitor the use of Motus Bags like the numbers and frequency of visitors to Motus Bags and it's areas. We only use such data in the aggregate. This collective data helps us determine how much our audiences use parts of the site, so we can improve our website to ensure that it is as appealing as we can make it for as many users as possible. Motus Bags may publish or provide this aggregate data to other people.

Use of personal information

Motus Bags will only use the personal information you have chosen to provide us for the purpose for which you provided it. Motus Bags will not use it for any other purpose without your consent.

Disclosure

There will be occasions where it will be necessary for Motus Bags to disclose your personal information to third parties. Motus Bags may be required by law to disclose the information, or Motus Bags may be required to disclose your personal information to third parties to provide the service you have requested, for example, if you purchase products online, Motus Bags will need to disclose your personal information to third parties in order to bill and deliver your products. However, the disclosure will only be made where it is necessary to fulfil the purpose for which you disclosed your personal information. Otherwise than stated above, we do not disclose personal information that you may give us, such as your name, address, email address or telephone number, to any organisation or person outside Motus Bags unless you have authorised us to do so.

No sale of personal information

Under no circumstances will Motus Bags sell or receive payment for licensing or disclosing your personal information.

Interacting with Motus Bags

Ultimately, you are solely responsible for maintaining the secrecy of your passwords and/or any personal information. Be responsible whenever you are online.

Security

Motus Bags operates secure data networks that are designed to protect your privacy and security.

Complaints about privacy

If you have any complaints relating to online privacy issues on our websites, please notify Motus Bags. While Motus Bags accepts no liability for any material or links posted to the service, we will investigate all complaints.

Changes to Motus Bags Privacy Policy

If we decide to change the Motus Bags Privacy Policy, we will post those changes here.